Your personal information is completely safe at be9. This Privacy Policy clearly outlines what data we collect, how it is used, and what rights you have.
This Privacy Policy applies to all users of the be9 (be9.cash) website and services. We take the protection of your personal information seriously and will never sell your data to third parties.
Be9 is a trusted online betting and gaming platform serving users in Bangladesh and around the world. We understand that when you share your personal information with any platform, there's a natural concern — just how safe is that data?
In this Privacy Policy, be9 clearly explains what data is collected, why it's collected, how it's stored and protected, and what rights you have. By using any be9 service, you are considered to have accepted this Privacy Policy.
This policy applies to the be9.cash website, mobile app, live chat, email communications, and all of be9's digital channels.
be9's Core Commitments: Your personal data is never sold, never misused, and always stored with the highest level of security.
Be9 only collects data that is necessary to provide its services. Collecting anything beyond that goes against our policy.
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity & Age Verification | Yes |
| Email / Mobile | Account & Contact | Yes |
| Payment Information | Deposit & Withdrawal | Yes |
| NID / Passport | KYC & Legal Compliance | Yes |
| IP & Device | Security & Fraud Prevention | Automatic |
| Cookie Data | Experience Enhancement | Optional |
Be9 collects information through several methods. Each approach is fully transparent and based on your consent.
You provide information directly when filling out the registration form, completing KYC verification, submitting payment details, or contacting support. This data is only collected with your consent.
Certain information is collected automatically while you use the be9 platform, including your IP address, browser details, and page visit logs. This data is used primarily to maintain security and prevent fraud.
Be9 uses cookies to enhance your experience. They store your preferences, language settings, and session information. See below for our full Cookie Policy.
Be9 never collects your personal information through third parties or without your permission. If you receive any suspicious communication, report it to support@be9.cash immediately.
Be9 uses your data only for specific, legitimate purposes. It is never used for anything unrelated to those purposes.
Important: be9 never sells your data to advertising companies or shares it with third parties for marketing purposes.
Your data is safe at be9. However, there are specific circumstances where limited information may need to be shared:
We may be required to provide certain information to regulatory authorities due to legal obligations. In such cases, only the minimum necessary data is shared.
Relevant financial information is shared with payment partners — such as Mobile Pay, Nagad, Rocket, or banks — solely to process transactions. These partners maintain their own strict privacy policies.
Certain trusted technology service providers (such as cloud hosting and security software providers) may have limited access to your data in order to operate be9's services. All of them are contractually bound to uphold be9's privacy standards.
Be9 never sells, rents, or shares your personal information with advertisers, marketing companies, or any unrelated third parties.
Cookies are small text files stored in your browser. be9 uses cookies to enhance your experience on the platform.
These cookies are required for the platform to function properly. They include login sessions, security tokens, and language settings. They cannot be disabled.
These cookies help us understand how users interact with the platform. All data collected is fully anonymized and used solely to improve our services.
These cookies remember your preferences, language, and interface settings. You can disable them at any time through your browser settings.
Cookie Controls: You can delete cookies or block new ones at any time through your browser settings. Note that doing so may limit certain features.
Be9 uses industry-leading technology to keep your data secure, and our security measures are regularly audited by independent third parties.
All data is protected with 256-bit SSL/TLS encryption. Every piece of information exchanged between your browser and be9 servers remains fully encrypted.
Your data is retained for as long as your account remains active. After account closure, certain data may be kept for up to 5 years to meet legal obligations.
Only authorized be9 staff have limited access to your data. Every access is logged and reviewed on a regular basis.
In the event of a data breach, be9 will notify affected users and the relevant authorities within 72 hours, as required by law.
As a be9 user, you have several important rights regarding your personal data:
To exercise these rights support@be9.cashto get in touch. be9 typically responds within 30 business days.
Be9 services are intended for users aged 18 and above. We never knowingly collect personal information from anyone under 18.
If we become aware that data from a minor has been collected inadvertently, we will immediately delete that data and deactivate the associated account.
To Parents & Guardians: If you suspect your child is using be9, please contact us immediately at support@be9.cash. We will take prompt action.
Be9 may update this Privacy Policy from time to time. When changes are made:
We recommend checking this page periodically. If you'd like a copy of a previous version, our support team can provide one upon request.
If you have any questions, requests, or complaints regarding this Privacy Policy, please contact be9:
Be9 typically responds to all privacy-related requests within 1–3 business days. Complex requests may take up to 30 business days.
Your privacy isn't just a compliance checkbox for us — it's a core responsibility we owe to every user. Feel free to reach out with any concerns.
Every connection and transaction is secured with top-grade SSL encryption, leaving no room for hackers.
Be9 never sells your personal data to third parties — that is our commitment.
Be9's systems undergo regular third-party security audits to identify and address any vulnerabilities.
Only authorized staff can access your data, strictly on a need-to-know basis, and every access is logged.
Request to view, correct, or delete your data — be9 always responds within 30 days.
Be9's Privacy Policy is built in accordance with international GDPR standards, ensuring your data is protected to a global benchmark.